Making people aware of their implicit biases doesn’t usually change minds. But here’s what does work
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Do the diversity or implicit bias training programs used by companies and institutions like Starbucks and the Oakland Police Department help reduce bias?
I’m at the moment very skeptical about most of what’s offered under the label of implicit bias training, because the methods being used have not been tested scientifically to indicate that they are effective. And they’re using it without trying to assess whether the training they do is achieving the desired results.
I see most implicit bias training as window dressing that looks good both internally to an organization and externally, as if you’re concerned and trying to do something. But it can be deployed without actually achieving anything, which makes it in fact counterproductive. After 10 years of doing this stuff and nobody reporting data, I think the logical conclusion is that if it was working, we would have heard about it.